Africa eSIM — frequently asked questions

How much does a Africa eSIM cost?

Africa eSIM plans start at $8.99. We currently offer 3 different plans for Africa, so you can pick the data allowance and validity that match your trip instead of paying for a fixed bundle.

Which countries does the Africa eSIM cover?

One Africa plan covers 29 countries on a single eSIM, so you don't need a new profile every time you cross a border. The exact country list is shown on each plan.

How do I get my Africa eSIM?

Instantly. As soon as your payment is confirmed, the QR code is emailed to you and appears in your account — there's nothing to ship and no counter to queue at. Install it over Wi-Fi before you fly.

When does my Africa plan start?

Validity starts when the eSIM first connects to a network at your destination — not when you buy it. That means you can install it at home days before you travel and still land across Africa with your full allowance intact.

How long is a Africa eSIM valid for?

Our Africa plans run from 7 to 30 days from activation, so you can match a short city break or a longer trip.

Do I need to remove my normal SIM?

No. An eSIM is a second, digital line, so your existing SIM stays in the phone. Keep your usual number active for calls and texts and use the travel eSIM for data — just make sure mobile data is set to the eSIM to avoid roaming charges.

Does the Africa eSIM include a phone number?

No — our travel eSIMs are data-only. There's no local number for regular calls or SMS, but WhatsApp, iMessage, FaceTime and any other app that works over data keep running on your existing number.

Can I top up if I run out of data across Africa?

Yes. Plans marked "Top-up" can be recharged from your account without installing a new eSIM or scanning another QR code — handy if your trip runs long.

Will my phone work with a Africa eSIM?

Your phone needs to support eSIM and be carrier-unlocked. Most handsets from 2019 onwards qualify — iPhone XS and newer, Samsung Galaxy S20 and newer, Google Pixel 3 and newer, among others. Dial *#06# and look for an EID number: if one appears, your phone supports eSIM.

Still unsure? Visit the help centre